① 第一次來嗎？
請先點選「會員專區」，簡單註冊一下，再登入你的帳號，就能開始預約囉。

② 挑選你要的空間與時間
選好日期與時段（預設為 1 小時）
如果你要預約超過 1 小時，記得點選「租借時間」自行調整。
租借錄音室，需填寫實際錄音人數，讓我們可以提前幫您把麥克風準備好。
都選好後，按下「立即預約」。

③ (方案即將上線)有購買「預付優惠方案」或「折扣碼」，要怎麼預約？
如您有購買「預付優惠方案」，或持有「折扣碼」，請於結帳頁面上方按下輸入折價碼。

「預付優惠方案」：該次折扣碼使用完畢，工作人員會將下一次使用的折扣碼發至您的信箱，也會備註目前可使用的剩餘時數。

④ 付款完成後，一切就準備好了！
系統會自動寄一封「預約成功通知信」到你填寫的 Email，記得查收。

Step 1: First time visiting?
Please go to the "Member Center" to complete a quick registration. Once you've logged in to your account, you’re ready to start booking!

Step 2: Choose your space and time
Select your preferred date and time slot (the default is 1 hour).

Need more time? If you’d like to book for more than an hour, simply click on "Booking Duration" to adjust the length of your stay.

Recording Studio: Please specify the actual number of participants so we can have the microphones ready for you in advance.

Once everything is set, click "Book Now."

Step 3: Using Prepaid Plans or Discount Codes (Coming Soon!)
If you have purchased a "Prepaid Plan" or have a "Discount Code," please enter it at the top of the checkout page.

Prepaid Plans: After using a code, our staff will email you a new code for your next session, along with a note on your remaining hours.

Step 4: You’re all set!
Once payment is complete, you’re good to go! The system will automatically send a "Booking Confirmation" to your email. Please remember to check your inbox.

① 如需取消、更改預約請於正式使用48小時前提出，將會協助您退回預付方案時數或退款。

※ 如有特殊狀況可洽官方LINE詢問。
※ 超過正式使用48小時前提出，將不進行退款、取消或更改預約、退回預付方案時數

a. 刷卡：提供訂單編號，將會協助進行退款作業 。（退款會因應銀行作業時段不同，一般是7~14天完成刷退）
b. 匯款：提供訂單編號及以下退款帳戶資訊：匯款之郵局或銀行名稱、分行別稱、帳號、戶名。
（於每月1號、25號進行退款，遇假日順延）

② 若台北市、新北市政府任一宣佈停止上班上課（如：颱風假），請依Here Hub方社群平台發布訊息為主，如同步停止空間營運，將統一發信、電話告知當天預訂客人，亦可協助預訂客人更改或免費取消。

③ 如需更換空間，請私訊官方LINE並告知欲調整的空間，會幫您確認是否可以更改。

④ Here Hub保留修改預訂須知的權利，若您透過系統完成預訂，代表您已經閱讀並同意一切規範。

① Cancellation & Change Policy
If you need to cancel or reschedule, please notify us at least 48 hours prior to your session. We will assist you with a refund or return your prepaid hours.

Important: Cancellations or changes made less than 48 hours before the session are not eligible for refunds or the return of hours.

Special Cases: If you have an emergency or special circumstances, please contact us via our official LINE for assistance.

Refund Process
a. Credit Card: Please provide your Order Number. We will initiate a refund to your card. (Processing times depend on your bank, typically taking 7–14 business days.)

b. Bank Transfer: Please provide your Order Number and your Account Details (Bank/Post Office Name, Branch, Account Number, and Account Holder’s Name).

Refunds are processed on the 1st and 25th of every month (delayed to the next business day if it falls on a holiday).

② Inclement Weather Policy
If the Taipei or New Taipei City Government announces a work/school closure (e.g., Typhoon Day), please refer to Here Hub’s social media for updates. If the space is closed, we will notify guests via email or phone. In such cases, we offer free rescheduling or full cancellations.

③ Switching Rooms
If you wish to switch to a different room, please message our official LINE with your request. We will check availability and confirm if the change is possible.

④ Final Agreement
Here Hub reserves the right to modify these booking terms. By completing your reservation through our system, you acknowledge that you have read and agreed to all guidelines and policies.

① 請於空間使用結束前30分鐘與官方客服確認，是否可以臨時加時，臨時加時一律以原價費率計算。官方LINE：@herehub

② 無法使用「預付優惠方案」或「折扣碼」扣抵，臨時加時費，一率以原價費率計算。

① Requesting an Extension
Please check with our official customer service via LINE (@herehub) 30 minutes before your session ends to see if an extension is possible. All on-site extensions will be charged at the standard hourly rate.

② Rates and Discounts
Please note that "Prepaid Plans" or "Discount Codes" cannot be applied to last-minute extensions. All additional time will be billed at the standard rate.

即將上線
Coming Soon! We’re currently working on some exciting offers. Stay tuned for more updates!

Here Hub 提供「電子發票」，請您在預訂付款時確認資料無誤或輸入統編，付款完成後，系統會寄送至您會員註冊信箱或輸入的載具。

Yes, Here Hub provides Electronic Invoices (e-invoices). Please ensure your details are correct or enter your Unified Business Number (Tax ID) during the checkout process. Once the payment is complete, the system will automatically send the invoice to your registered email or your designated mobile barcode carrier.

公共空間勿擺放個人物品，如東西較多，租借的空間內放不下，需要租借其他空間擺放。

📦 預留半小時
請保留約 30 分鐘處理錄音檔案傳輸、器材架設、空間整理與復原，避免影響下一位使用者的時間。

🕒 提前到場更從容
建議提前 3-5 分鐘抵達，整理一下心情、確認器材，也讓有來賓的您有個放鬆暖場的時光。

🎧 完整教學・安心使用
我們提供清楚易懂的使用教學，現場有紙本教學說明以及設備已有設定快捷鍵，無論是錄音新手或老手都能輕鬆上手。

👟 空間使用小規則
・進入室內請脫鞋，入口處備有乾淨拖鞋
・錄音室內請避免飲食（保溫瓶、瓶裝水可攜入）
・若需飲食，可在公共區域-茶水間使用完畢再進到空間！

🔇請共同維持安靜整潔環境
・走廊與公共區域請避免談話，保持合理音量，以免影響其他使用者的錄音/使用空間品質。
・使用後請協助場地復原，垃圾請分類(一般垃圾、寶特瓶、紙類、玻璃罐)丟至茶水間垃圾桶，共同維護整潔，但若使用過後環境過於髒亂、造成設備毀損、違反使用規定，將視情況收取清潔費及維護費。(嚴禁攜帶家用垃圾到空間處理)

🧼 空間維護提醒
・請務必小心飲品！如於錄音室內打翻飲料，將收取 新台幣 4,500 元清潔整理費。
・錄音前請確認設備狀況，如有任何疑問，歡迎隨時詢問現場人員協助。

🔧 設備損壞與賠償說明
如有設備毀損或違反使用規範，需依照原廠牌、相同規格或等同功能新品進行賠償，或依原購買金額照價賠償。

🕐 時間使用規則
・若需延長使用時間，請在原結束時間 30 分鐘前洽詢官方LINE客服人員，將視現場狀況彈性調整。
・若超過預約時間 5 分鐘以上，將收取該時段 30 分鐘的逾時費，並需立即歸還設備及離場。
・如該時段後有空檔，可現場加時租借（最低以半小時計、原價計費）。

🚫 以下行為嚴禁進行，請務必遵守：
・點燃明火、吸菸或使用毒品
・性行為、賭博，或其他違反法令與公共秩序之行為
・攜帶寵物（導盲犬除外）
・插座僅限使用於錄音設備、手機、平板與筆電充電，嚴禁接用高功率或非錄音相關之電器（如吹風機、電暖器、220V設備等），以避免跳電或設備損壞等風險
・嚴禁張貼任何文宣或宣傳品於牆面上，以避免牆面掉漆及錄音室吸隔音棉受損

Common Area Policy: Please keep all personal belongings inside your rented room. If you have extra items that won’t fit, please contact us to rent additional storage space.

📦 Buffer Time: Allow 30 Minutes for Wrap-up
Please reserve about 30 minutes for file transfers, equipment setup, and room restoration. This ensures a smooth transition and avoids delaying the next user.

🕒 Arrive Early, Stay Relaxed
We suggest arriving 3-5 minutes early to settle in, check your gear, and enjoy a relaxed warm-up with your guests.

🎧 Complete Guidance for a Worry-free Session
Whether you're a pro or a beginner, we’ve got you covered. We provide clear printed guides in every room, and our equipment is pre-configured with shortcuts to make your session effortless.

👟 Space Etiquette
Slippers Only: Please switch to the provided clean slippers at the entrance.

Studio Dining Policy: To protect our gear, food and open drinks are prohibited inside the recording studios. (Sealed thermoses and bottled water are okay.)

Dining Area: Please enjoy your food in the pantry area before entering the studio.

🔇 Keep it Quiet & Clean
Volume Control: Please avoid chatting in hallways and common areas to maintain a high-quality recording environment for all users.

Tidy Up: Kindly restore the room to its original state after use.

Waste Disposal: Sort your trash (General, Plastic, Paper, Glass) and dispose of it in the pantry bins.

Important: Household trash is strictly prohibited. Additional cleaning or maintenance fees will be charged for excessive mess, equipment damage, or policy violations.

🧼 Maintenance & Protection
Drink Safety: Please be extremely careful with liquids. Spilling a drink in the studio will result in a NT$4,500 cleaning fee.

Pre-use Check: Please confirm the equipment's condition before starting. Our staff is always here to help if you have questions!

🔧 Equipment & Damages
In the event of equipment damage or rule violations, guests are responsible for compensation based on the original brand/specs, a new replacement of equal function, or the original purchase price.

🕐 Timing & Overtime
Extensions: Contact our official LINE (@herehub) 30 minutes before your session ends. Extensions are subject to availability and charged at standard rates.

Overtime Fee: Exceeding your booking by 5 minutes or more will result in a 30-minute overtime fee, and the room must be vacated immediately.

On-site Add-ons: If the following slot is available, you may extend your stay (minimum 30-minute increments).

🚫 Strictly Prohibited Activities
No Smoking or Open Flames: Including the use of illegal substances.

Misconduct: No gambling, sexual activity, or any behavior that violates public order or the law.

No Pets: Only registered service animals (guide dogs) are allowed.

Power Usage: Outlets are for recording gear, phones, tablets, and laptops only. High-power appliances (e.g., hairdryers, heaters, 220V devices) are forbidden to avoid power surges.

Wall Care: Do not stick any promotional materials on the walls to prevent damage to the paint and acoustic foam.

我們的收費標準為固定時段費用，不因是否自備設備而提供額外折扣。

主要原因是：
即使使用者自備部分設備，場地內仍需由場地主整理線材、確認混音器設定與空間狀況，確保每位使用者都能安全、穩定地完成錄音。此外，為避免設備混用產生故障風險，我們無法完全掌握外部設備的穩定性與相容性。

如果你有特別的設備需求，歡迎事先跟我們聊聊，我們很樂意一起找到最適合的使用方式！

Our pricing is based on fixed session rates. We do not offer additional discounts for users who bring their own equipment.

The reasons are:
Even when guests bring their own gear, our team still needs to manage cable routing, calibrate the mixer settings, and inspect the space to ensure a safe and stable recording environment for everyone. Additionally, to minimize the risk of technical failures, we cannot guarantee the stability or compatibility of external equipment when integrated with our systems.

If you have specific equipment requirements, feel free to chat with us in advance. We’d be happy to help you find the best setup for your session!

① 多元空間租借
使用情境：會議、讀本、聚會、工作、面試等

② Podcast錄音室
使用情境：Podcast錄音、直播、錄影片等

③ 公司地址登記
-遷址服務
-記帳服務
-收發信件

請洽官方客服LINE諮詢
官方LINE：@herehub

① Multi-Purpose Space Rental
Best for: Meetings, table reads, social gatherings, co-working, interviews, and more.

② Podcast Studios
Best for: Podcast recording, live streaming, video filming, etc.

③ Business Address Registration
Address Relocation Services

Bookkeeping & Accounting Services

Mail Handling & Forwarding

For more details, please contact our customer service via LINE.
Official LINE: @herehub

🚇 捷運交通資訊
南港展覽館站（文湖線／板南線）
從 5 號出口步行約 5 分鐘可抵達 Here Hub。

🚌 鄰近公車站牌
1. 南港展覽館站（南港路）
205、276、306、553、645、212經南港路、306區間車、645副線

2. 國家文官學院站
553、藍51、藍25、棕19、市民小巴6

🅿️ 附近停車場
1. 正承南港市民停車場
步行約 6 分鐘

2. 嘟嘟房停車場－南港全聯站
步行約 6 分鐘

🚇 By Metro (MRT)
Nangang Exhibition Center Station (Wenhu Line / Bannan Line)

Take Exit 5. Here Hub is a 5-minute walk from the station.

🚌 By Bus
1. Nangang Exhibition Center Stop (Nangang Rd.)

Bus routes: 205, 276, 306, 553, 645, 212 (via Nangang Rd.), 306 Shuttle, 645 Sub-line.

2. National Academy of Civil Services Stop

Bus routes: 553, Blue 51, Blue 25, Brown 19, Civic Minibus 6.

🅿️ Parking Information
1. Zheng Cheng Nangang Civic Parking Lot

Approximately a 6-minute walk to Here Hub.

2. iParking (iRent/Dudu房) – Nangang PxMart Branch

Approximately a 6-minute walk to Here Hub.

Here Hub 使用者條款
更新日期：2025/05/11

Here Hub（以下簡稱「本服務」或「我們」）為在這裡有限公司（以下簡稱「本公司」）所營運之網站與空間租賃平台。為保障使用者於使用本網站及／或本服務時，其隱私權及相關權益不受侵害，本公司將依《個人資料保護法》及相關法規要求，妥善蒐集、處理與利用個人資料。

一旦您開始註冊、預約或使用本服務，即表示您已閱讀、瞭解並同意本政策所載內容，並同意本公司得於服務所需範圍內使用您的個人資料。如您不同意，請立即停止使用本網站及服務。

一、會員資格與帳號管理
1. 本服務開放具備完全民事行為能力之自然人或依法設立之法人申請會員資格。
2. 會員申請時應提供正確且完整之個人資料，若資料有異動應即時更新。
3. 會員應妥善保管帳號與密碼，若發現帳號遭他人冒用，應立即通知本公司。
4. 若會員違反本條款或相關法令，本公司有權終止其使用權利。

二、空間租用與取消政策
1. 租用以時段計費，使用者需依照預約時間準時進出空間。
2. 若需取消預約，請於開始前 48 小時通知，否則視同已使用並收取全額。
3. 若欲臨時加時，請於使用結束前 30 分鐘內聯繫官方客服，加時以原價費率計算，並依現場排程狀況決定是否受理。
4. 若因天災等不可抗力因素導致空間無法使用，將提供改期或全額退款。

三、空間使用規範
請保持空間整潔、勿破壞設備。

1. 禁止大聲喧嘩、使用擴音設備、大聲播放音樂。
2. 禁止攜帶寵物（導盲犬除外）、吸菸、飲酒或使用非法物品。
3. 禁止未經同意擅自調整設備、移動家具、張貼物品。
4. 空間內禁止飲食，可飲用瓶裝水與茶飲。
5. 空間內所有設備請依照指示操作，如需協助請聯繫工作人員，請勿擅自調整，若造成設備損壞，需照價賠償。
6. 禁止攜帶大型垃圾到空間丟棄，如因使用空間的活動類型會產生較多垃圾，請自備台北市垃圾袋分類及整理，也須事前告知客服人員詢問垃圾處理方式，會依照垃圾狀況以及數量酌收清潔費。
7. 禁止在空間舉辦違反公序良俗之活動：如告別式、聚賭、非法宗教或政治集會、色情交易等行為，將立即終止使用、永久停權，並視情節報警處理與求償。

四、錄音室加註規範
1. 進入錄音室請拖鞋。
2. 禁止飲食、禁止擅自調整錄音設備、混音器或接線。
3. 錄音室會提供Wi-Fi 資訊，請依現場指示使用。
4. 違反上述規範者，本公司有權立即終止其使用權並不退款。

五、產品購買與退換貨
1. 所有販售之實體商品如記憶卡、USB 等，均於現場購買後無法退換，請務必確認規格。
2. 若商品有明顯瑕疵，請於三日內提出，經查屬實者得辦理更換。

六、責任與免責聲明
1. 為保障雙方權益，使用者應依本服務規範使用空間與設備。如因使用者個人疏忽、自行調整設備或其他非本公司可控原因導致損害，本公司不負賠償責任。
2. 對於未經授權進入空間、違規使用造成的損害，本公司有權要求賠償。
3. 若使用者對空間不滿意，不影響本公司應收租金與費用之權利。

七、空間使用罰則
為維護空間品質與其他使用者權益，若有下列情形，將酌收清潔或維修費用：

1. 空間嚴重污損、垃圾未清：視情況酌收 清潔費 500 至 4,500元
2. 造成設備毀損或遺失：依設備原價或維修報價全額賠償。
3. 擅自超時未加價預約加時：將補收加時費用，並視情節加收500 元罰金。
4. 擅自開啟未租借空間、侵入他人包場空間：將視同重大違規，除補收空間租金外，加收 2,000 元罰款，並可能終止會員資格。
5. 擅自移動、拆卸設備或接線，導致故障：加收1,000 元以上維修費並終止使用權利。
6. 空間內進行違法行為或使用危險物品：報警處理並永久停權。

Last Updated: May 11, 2025Here Hub (hereinafter referred to as "the Service" or "we/us") is an online platform and space rental service operated by Here In Co., Ltd. (hereinafter referred to as "the Company"). To protect the privacy and rights of users when using this website and/or the Service, the Company will collect, process, and utilize personal data in accordance with the Personal Data Protection Act and relevant regulations.By registering, booking, or using the Service, you acknowledge that you have read, understood, and agreed to the contents of these terms and consent to the Company’s use of your personal data within the scope required for the Service. If you do not agree, please stop using this website and the Service immediately.I. Membership and Account ManagementMembership is open to natural persons with full legal capacity or legally established legal entities.Applicants must provide accurate and complete personal information and update it promptly if changes occur.Members are responsible for the security of their accounts and passwords. If unauthorized use is discovered, please notify the Company immediately.The Company reserves the right to terminate usage rights if a member violates these terms or relevant laws.II. Booking and Cancellation PolicyRentals are charged by time slots. Users must enter and exit the space strictly according to the booked time.Cancellations or changes must be made at least 48 hours prior to the start time; otherwise, the session will be considered used, and the full fee will be charged.For last-minute extensions, please contact our official customer service within 30 minutes of your session’s end. Extensions are charged at the standard rate and are subject to on-site availability.If the space becomes unavailable due to force majeure (e.g., natural disasters), a reschedule or full refund will be provided.III. Space Usage GuidelinesPlease keep the space clean and do not damage any equipment.Excessive noise, use of megaphones, or loud music is strictly prohibited.Pets (except for service dogs), smoking, alcohol consumption, and illegal substances are strictly prohibited.Unauthorized adjustment of equipment, moving of furniture, or sticking items on walls is prohibited.No food is allowed inside the rooms. Bottled water and tea are permitted.All equipment must be operated according to instructions. Please contact staff for assistance rather than making unauthorized adjustments. Users are liable for the full cost of any damage caused by misuse.Disposal of large household trash is prohibited. If your event generates significant waste, you must provide your own Taipei City official trash bags for sorting. You must also notify customer service in advance to discuss disposal; a cleaning fee may be charged based on the volume of trash.Activities that violate public order or morals (e.g., funeral services, gambling, illegal religious or political rallies, sex work, etc.) are strictly prohibited. Violators will face immediate termination of use, permanent ban, and potential police reporting and claims for damages.IV. Additional Studio RegulationsPlease remove your shoes before entering the recording studio.Food is prohibited. Unauthorized adjustment of recording equipment, mixers, or wiring is strictly forbidden.Wi-Fi information is provided on-site; please follow the instructions for use.The Company reserves the right to terminate the session immediately without a refund for any violation of the above rules.V. Product Purchases and ReturnsAll physical goods sold on-site (e.g., SD cards, USB drives) cannot be returned or exchanged once purchased. Please verify specifications before buying.If a product has a clear defect, please report it within three days. Replacement will be handled upon verification.VI. Liability and DisclaimersUsers must use the space and equipment in accordance with these guidelines. The Company is not liable for damages caused by user negligence, unauthorized adjustments, or other causes beyond our control.The Company reserves the right to seek compensation for damages caused by unauthorized entry or non-compliant use.Dissatisfaction with the space does not waive the user's obligation to pay the full rental fee and associated costs.VII. Penalties and FeesTo maintain quality and protect the rights of all users, additional fees will be charged for the following:Severe Staining or Unclear Trash: A cleaning fee of NT$500 to NT$4,500 will be charged depending on the severity.Equipment Damage or Loss: Full compensation based on the original price or repair quote.Unauthorized Overtime: Users will be billed for the extra time, plus a potential fine of NT$500.Unauthorized Entry into Other Spaces: Entering unrented rooms or spaces reserved by others is a major violation. In addition to back-rent, a NT$2,000 fine will be charged, and membership may be terminated.Unauthorized Tampering with Equipment/Wiring: A repair fee starting from NT$1,000 will be charged, and usage rights will be terminated.Illegal Acts or Use of Dangerous Items: Immediate police report and permanent account ban.

Here Hub 隱私權保護政策
更新日期：2025/05/18

在這裡有限公司（以下簡稱「本公司」）尊重並重視您的個人資料與隱私權，並承諾依據《個人資料保護法》及相關法規，妥善蒐集、處理與利用您的個人資料。本政策說明我們如何蒐集、使用、保護及分享您的個人資訊，並說明您所擁有的權利。

一、蒐集之個人資料類型
當您使用 Here Hub 的網站、預約平台或實體空間服務時，我們可能會蒐集以下資訊：
1. 識別資訊：姓名、聯絡電話、電子郵件、LINE ID、身分證字號（如有必要）。
2. 交易資訊：預約紀錄、付款方式、發票資訊。
3. 其他資訊：您主動提供的需求備註、問卷回饋或客服聯繫紀錄。

二、個人資料使用目的
1. 我們蒐集您的個人資料，主要用於以下目的：
2. 處理預約、付款與發票開立。
3. 提供客服支援與使用者通知。
4. 改善空間與網站服務品質。
5. 行銷與活動通知（僅在您同意的情況下）。
6. 法律義務遵循（如稅務、帳務、政府機關要求等）。

三、資料分享與第三方服務
我們僅在以下情況下分享您的個人資料：
1. 合作廠商：如金流、發票、客服、空間管理等必要服務供應商，僅限於執行特定任務所需。
2. 法律要求：依據法院命令、政府機關或法律規定，依法提供必要資訊。
3. 使用者同意：經您明確授權或同意之情況。
4. 我們不會將您的個人資料出售、出租或未經授權提供給第三方。

四、Cookies 與追蹤技術
1. 為提升使用體驗，我們可能使用 Cookies 或類似技術來：
2. 記錄登入狀態與偏好設定。
3. 分析網站流量與使用行為。
4. 優化網站功能與內容。
5. 您可透過瀏覽器設定管理或拒絕 Cookies，但部分功能可能因此受限。

五、資料保護與安全措施
我們採取合理的技術與管理措施，保護您的個人資料安全，包括但不限於：
1. 使用 SSL 加密技術保護資料傳輸。
2. 限制內部人員存取個人資料的權限。
3. 定期檢視與更新資訊安全政策與措施。

六、您的權利
1. 您有權利就您的個人資料行使以下權利：
2. 查詢或請求閱覽。
3. 請求補充或更正。
4. 請求停止蒐集、處理或利用。
5. 請求刪除。

如需行使上述權利，請聯繫我們的客服，我們將於法定期限內回覆您的請求。

七、隱私政策更新
本政策可能因應法規或服務內容調整而更新。更新後的政策將公布於本網站，並註明更新日期。建議您定期查閱，以瞭解最新的隱私權保護措施。

八、監視攝影相關說明
為維護租賃空間安全、保障使用者權益並防止違法行為，本公司於部分空間設置監視攝影機進行錄影（不含錄音），作為安全管理與必要紀錄之用。您於預約與實際使用空間時，即表示您了解並同意在空間中可能被攝影錄影，並同意本公司依下列方式保存與處理錄影內容：

1. 錄影內容保存期限：所有錄影資料原則上保存至少七日，若因安全調查、爭議處理或主管機關要求，得視情況延長保存時間。
2. 使用者義務：請您在邀請他人共同使用空間前，事先告知該空間已設置監視設備，並確保其知悉與同意。
3. 錄影資料用途與揭露原則：錄影內容僅限本公司內部使用，不會未經授權揭露、分享或公開。惟在以下情況下，本公司得於合理範圍內提供予相關機關或第三人。
4. 為遵守法律義務或配合政府、司法機關正式調查。
5. 為防止即時或重大危害，保障使用者或公眾安全。
6. 為釐清糾紛、意外事件或違規行為之責任。
7. 其他本公司認為有助於維護空間秩序與安全之必要情況。

九、聯絡我們
若您對本政策有任何疑問或需進一步瞭解，請透過以下方式與我們聯繫：

LINE 官方帳號：@herehub
電子郵件：herehubtw@gmail.com

Last Updated: May 18, 2025

Here In Co., Ltd. (hereinafter referred to as "the Company") respects and values your personal data and privacy. We are committed to properly collecting, processing, and utilizing your personal information in accordance with the Personal Data Protection Act and relevant regulations. This policy explains how we collect, use, protect, and share your information, as well as your rights regarding your data.

I. Types of Personal Data Collected
When you use Here Hub’s website, booking platform, or physical space services, we may collect the following information:

Identification Information: Name, contact number, email address, LINE ID, and ID/Passport number (if necessary).

Transaction Information: Booking history, payment methods, and invoice details.

Other Information: Service notes provided by you, survey feedback, or customer service interaction records.

II. Purpose of Data Collection
We collect your personal data primarily for the following purposes:

To process bookings, payments, and issuance of invoices.

To provide customer support and user notifications.

To improve the quality of our spaces and website services.

For marketing and promotional notifications (only with your consent).

To comply with legal obligations (e.g., tax, accounting, or government requests).

III. Data Sharing and Third-Party Services
We will only share your personal data in the following circumstances:

Service Providers: Essential partners such as payment gateways, invoice systems, customer service tools, and space management providers, limited to the extent necessary to perform their specific tasks.

Legal Requirements: When required by court orders, government authorities, or law to provide necessary information.

User Consent: Situations where you have provided explicit authorization or consent.

We do not sell, rent, or provide your personal data to third parties without authorization.

IV. Cookies and Tracking Technologies
To enhance user experience, we may use cookies or similar technologies to:

Remember login status and preferences.

Analyze website traffic and usage patterns.

Optimize website functionality and content.
You may manage or refuse cookies through your browser settings, though some features may be limited as a result.

V. Data Protection and Security Measures
We implement reasonable technical and administrative measures to secure your personal data, including:

Using SSL encryption for secure data transmission.

Restricting internal access to personal data to authorized personnel only.

Regularly reviewing and updating our information security policies.

VI. Your Rights
You have the right to exercise the following regarding your personal data:

Inquiry or request for review.

Request for copies.

Request for supplementation or correction.

Request to stop collection, processing, or utilization.

Request for deletion.
To exercise these rights, please contact our customer service. We will respond within the statutory timeframe.

VII. Policy Updates
This policy may be updated due to changes in regulations or services. Updated versions will be posted on this website with the "Last Updated" date. We recommend checking regularly for the latest privacy measures.

VIII. Surveillance and Monitoring Disclosure
To maintain security, protect user rights, and prevent illegal activities, the Company has installed surveillance cameras (video only, no audio) in certain areas of the premises for safety management purposes. By booking and using the space, you acknowledge and consent to being recorded and agree to the Company’s handling of the footage as follows:

Retention Period: Video data is generally retained for at least seven days. This may be extended for security investigations, dispute resolution, or as required by authorities.

User Obligation: Before inviting others to use the space, you are responsible for informing them of the surveillance equipment and ensuring their awareness and consent.

Use and Disclosure: Footage is for internal use only and will not be disclosed or shared without authorization, except in the following cases:

To comply with legal obligations or cooperate with official investigations.

To prevent immediate or significant harm and ensure public or user safety.

To clarify responsibility in disputes, accidents, or policy violations.

Other circumstances deemed necessary by the Company to maintain order and security.

IX. Contact Us
If you have any questions regarding this policy, please contact us:

Official LINE: @herehub

Email: herehubtw@gmail.com